Frequently asked questions
Are your products cruelty-free?
Yes! We wouldn't dream of using products that have been tested on animals.
Do you offer a loyalty scheme?
Of course we do! We like our customers to know that we really do appreciate their custom, therefore we keep record of orders placed. When you place your 10th order, you will get a surprise from Scented Delights absolutely free!
What are wax melts?
Wax melts are scented pieces of wax - similar to a candle but without the wick! Simply warm up your wax by using a tealight heated burner or an electric one.
What's the difference between tealight and electric burners?
With a tealight burner you must place the wax melt in the well and then put a lit tealight in the bottom.
Are your products safe for the environment?
Our wax is 100% naturally sourced which caused little to no damage to our environment.
I'm struggling to place an order on the website. What can I do?
If it's a techincal issue on our website please get in touch using our 'contact us' page. However, at Scented Delights we understand that not everyone will get on well with the web. Therefore we have extra measures in place to assist with this.
Where do you ship to?
We like everyone to have the opportunity to use Scented Delights' products, therefore, we offer international shipping.
What should I do if my parcel doesn't arrive on the said date?
We will keep you in the loop of any orders you place, so there shouldn't be any confusion with delayed orders.